Privacy Policy

1. Information We Collect

Information you provide directly

• Account details: Full name, email address, phone number, and password when you register.
• Profile information: Delivery addresses, profile photo.
• Order information: Products ordered, delivery instructions, payment method (we do not store full card numbers).
• Communications: Messages you send to our support team.
• Referral data: Your referral code and any referral you were invited through.

Information collected automatically

• Usage data: Pages visited, features used, time spent on the platform.
• Device information: Browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: Session tokens and preference cookies to keep you signed in.

Information from third parties

• If you sign in with Google, we receive your name, email address, and profile photo from Google.

2. How We Use Your Information

• To process and fulfil your orders, including coordinating with vendors and delivery agents.
• To operate our Market Runs service — shopping and delivering on your behalf.
• To communicate with you about your orders, account, and support requests.
• To send transactional emails (order confirmations, OTP codes, password resets).
• To improve our platform, fix bugs, and develop new features.
• To detect and prevent fraud, abuse, or security breaches.
• To comply with legal obligations under Nigerian law.
• With your explicit consent: to send promotional emails and offers.

3. Sharing Your Information

We do not sell your personal data. We share it only in the following circumstances:

• Vendors and delivery agents: Necessary order details (name, address, items) to fulfil your order.
• Payment processors: Anonymised payment data to process transactions securely.
• Email service: Your email address and name to send transactional notifications.
• Google OAuth: We authenticate you through Google's identity platform.
• Legal compliance: When required by a court order or Nigerian law enforcement authorities.

4. Cookies

We use strictly necessary cookies to maintain your login session and remember your preferences (such as dark/light mode). We do not use advertising or third-party tracking cookies. You can clear cookies at any time through your browser settings, but this will sign you out.

5. Data Retention

We retain your account data for as long as your account is active. Order records are kept for 7 years to comply with Nigerian financial regulations. If you delete your account, your personal data is removed within 30 days, except where retention is required by law.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update incorrect information directly in your Account Settings.
• Deletion: Request deletion of your account and associated data.
• Portability: Receive your data in a structured, machine-readable format.
• Withdraw consent: Opt out of marketing emails at any time.

To exercise any of these rights, email us at privacy@yamifoods.ng.

7. Security

We use industry-standard security measures including encrypted passwords (bcrypt), HTTPS-only connections, and hashed authentication tokens. However, no system is completely secure — please use a strong, unique password for your account.

8. Children's Privacy

Yamifoods is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has created an account, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or a prominent notice on our platform. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related questions or requests: